Personal data and cookies

Who the controller is

The controller is Brno-transport s.r.o., Company ID 08259071, registered office Nové sady 988/2, 602 00 Brno. Send questions about personal data to info@brno-transport.cz or call +420 773 147 258.

Which data

Name, phone, email, company where relevant, pick-up and destination addresses, journey date, number of passengers, flight number and your note. Business clients additionally provide billing details and the passenger names they enter in the client area.

Why we need it

To quote, confirm, carry out and bill the journey, in other words to conclude and perform the contract. Accounting documents are retained because the law requires it. The data is never used for advertising and never sold to anyone.

Who has access

The chauffeur driving the journey and our dispatch team. Beyond them, to the extent necessary, the website host, the email and SMS service and our accountant. Google Ireland Limited protects the forms (reCAPTCHA) and suggests addresses when you enter a place (Google Maps), seeing technical data and the address you type. The other recipients process data within the European Union, while Google may process it in the USA as well, under the EU-US Data Privacy Framework.

For how long

Orders that were not completed or were declined are erased within 12 months. Records of completed journeys and accounting documents are held for the period set by accounting and tax regulations, no longer than 10 years.

What you can do

Ask for access to your data, correction, erasure, restricted processing or transfer, and raise an objection. We deal with requests within 30 days. Complaints may be filed with the Czech Office for Personal Data Protection, www.uoou.cz.

Cookies

Only technical cookies are used, without which the form and the client area login would not work. We run no measurement and no advertising. Cookies can be removed in your browser settings.

Google reCAPTCHA by Google Ireland Limited guards the forms against spam and bots. To do so, Google needs technical data about your device and how you use the page (such as IP address and browser) and sets its own cookies. We rely on our legitimate interest in keeping the forms from being misused. How Google handles the data is described at https://policies.google.com/privacy.